- Award-winning casino
- Over 2,000 casino games
- Generous Welcome bonus
- Android & iOS apps for mobile gamling
- Live Chat is available 24/7
- Multiple restricted countries
- No phone support
- Many negative reviews
Casumo Casino is one of the most beloved online gambling establishments, which is based in Malta. The gambling operator provides every player with an opportunity to enjoy casino games and sportsbook services. Established in 2012, the online casino proved its reputation and got many admirers across the globe. And if you do not believe in it, you can see how many prestigious awards won the operator.
Incredible catalogue of games, varied bounties and promotions, the most convenient payment methods attract gamblers from everywhere. So, let us dive into the details deeper and check whether this gambling house meets our expectations or not.
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Casumo Casino – General Overview
When you visit the casino website for the first time, you will probably think: “What a funny place is it?” Yes, the casino design stands out from others and does not make you feel like you are visiting a serious gambling house with a royal attitude. On the contrary, the colourful and cheerful images will create your mood.
The main banner states that this casino is “Your favourite online casino” and instantly offers you a Welcome deal. But the thing is that this bonus deal is significantly different from the truth. And we will show you this difference and the actual terms of the bonuses later on in this article.
Scrolling down the casino’s main page, the casino indicates that you will be able to try thousands of games, feel the real environment of the live casino, see how potential the platform is in terms of bonuses, and go through a list of its awards and achievements.
Games and Software Providers
The gaming lobby of the online operator will definitely impress everyone. Due to the cooperation with dozens of software developers (Pragmatic Play, Yggdrasil, Play’n Go, Nolimit City, Relax Gaming, and many others), the casino presents literally over 2,000 games, which allows you to pick whatever you want, depending on your mood and desire. And this lobby is at least five times bigger compared to Villento Casino’s gaming catalogue.
All the games are categorized into three major groups: Casino, Live Casino, and Sports. Without any doubt, the most popular and visited group is Casino. And it is not wondering because almost 90% of gaming options are exactly there. Among the most popular ones are:
- Starburst XXXtreme (NetEnt);
- 9 Masks of Fire (Microgaming/Gameburger);
- Sweet Bonanza (Pragmatic Play);
- Crazy Time (Evolution Gaming);
- Money Train 2 (Relax Gaming).
So, you are already aware of the extensive list of casino options that you can play on, but it is always great that you can try the game for free first before you invest real money into it, especially it is actual for newcomers. On the site, you will detect an option to play for free (Play for Fun). But this option is hidden from our eyes. In our case, you need to direct the cursor to the ellipsis located on the game’s icon and press it. After, you will be redirected to a new page, where you can opt the demo mode, and subsequently, try for real money.
Bonuses, Promotions, and Casumo Casino Bonus Codes
Welcome Bonus Deal
As we discussed the Welcome bonus deal earlier in this article, the banner on the main page informs that all new players will receive 100% bonus money of up to 300 dollars and get twenty free spins for a determined game (Book of Dead). But, when you sign in using your member login’s data on the login page, the bonus terms will be different and more generous.
This deal includes three subsequent 100% bonuses of up to $1,000, $400, and $400, respectively. In order to be qualified for this proposition, you need to claim the deal and make your initial deposit, which should be min. 20 dollars. And there is no need to type Casumo casino bonus codes. After the bonus was received, you are obligated to wager it 30 times.
What are online casinos without regular promotions? This gambling platform offers different promotions and regular entertainment options to keep players engaged. So, you can find many promotions for Casino Games, Live Casino solutions, and the Sports section.
Some of these bonuses are organized by the casino itself, and some of them are presented from the side of its partners. For example, you can participate in the widely popular Daily Drops & Wins by Pragmatic Play and get your well-deserved grand prize.
If you wish to contribute to something more serious and extremely exciting, you can go to the Reel Race section and enjoy a competitive environment. Reel Race means fast-paced casino tournaments, where you have a certain time and number of rotations for making wins. The number of wins defines the winner. At the moment of writing this review (August 2023), the grand prize was 2,000 dollars in the brand-new Hugo Carts slot.
What is more, there are no special requirements to participate in it, and you do not need to use any Casumo casino bonus code to play it.
To make the casino gameplay attractive, the casino administrations decided to add an Adventure. It means that you have a progressive bar, which is needed to be filled with special points. After reaching a new level, the casino will give you rewards like free money or free plays. This gambling adventure starts automatically, right after you have created and confirmed your casino account.
All the information related to bonuses, promotions, no deposit bonus codes, and tournaments is available on the official casino website, or you can check it on the fan page on Facebook.
To satisfy all the clients’ needs, the casino operator makes sure that everyone has a chance to process a financial transaction using the most convenient methods. For Canadian players, the operator provides the following payment systems:
You see that the same payment services are appliable for both procedures of depositing and withdrawing. The minimum sum for a deposit is 10 dollars (20 dollars for the Welcome Casumo casino bonus), while the amount of money required for withdrawal is 20 dollars.
Moreover, all these transactions are not obligated with fees. The processing time of operations depends on the selected method. For e-wallets, it will take a moment, but you will need to wait up to five business days in the case of traditional payment services.
Customer Service and Fairness
In regard to Customer Service, the gambling platform has it. But the problem is that the Support Team is not working around the clock and is only available during specifically determined hours (inclusively for Live Chat). And it is funny because the casino organization states every customer can reach Casumo ambassadors 24/7. But this option works for people who are not in a hurry and can send an e-mail request and wait for the response. Those people, who do not like this condition, can visit the Lucky Days casino, where Customer Service is more available.
If you literally have no time and cannot wait, you can go to the FAQ section. This section provides you with the answers to the most common and crucial questions like payments, withdrawals, account issues, etc.
The fairness of the casino is a little bit questionable because some secondary sources, including Wikipedia, indicate that the gambling operator obtains four licenses from different jurisdictions, namely Malta Gaming Authority (MGA); UK Gambling Commission; Spelinspektionen (Sweden); Danish Gambling Authority. But on the official casino page, you will see only the license from MGA.
Real Casumo Casino Review and Real Feedback
We always analyze different sources and third-party sites to find different opinions about gambling establishments. So, the Casumo casino is no exception! We were wondered because many players on various sources claimed that they had had many problems related to financial issues. And it is all happening despite the fact that the online operator has obtained licenses from four respected jurisdictions.
We investigated deeper and found out some moments that you should be aware of. Starting from 2018, the UK Gambling Commission and Kansspelautoriteit (KSA) obligated the casino owners to pay financial penalties at least three times.
In our days, we spend most of our time outside the home and, sometimes, do not have a minute to enjoy gambling on the go. Therefore, the developers of the casino provide us with multiple options. You can either can visit the casino’s official website and play instantly from your mobile browser or go to Play Market/Apple Store and download the app.
The perfect compatibility with all modern gadgets allows you mobile gaming independently from your current location. The only requirement is to have a good internet connection.
Summarizing all the pros and cons, some aspects force us to doubt the fairness of this gambling platform because of the negative comments and complaints. On the other side, the regulatory institutions have tried to normalized the casino activity with their sanctions and penalties. But, Casumo casino can boast an insane list of gambling options to choose from and the most comfortable payment services. And if you want to download the mobile app for mobile gambling, you can easily do it. Now, it is your turn to make a decision. Enjoy responsible gambling and play smarter.
Frequently asked questions
Is Casumo Casino a Safe Place for Gambling?
If we consider that the Casumo casino obtains different licenses from different jurisdictions, we can assume the platform is safe. But many negative reviews on the Internet and several regulatory sanctions make a warning shot about the fair provision of casino services.
Does Casino Casumo provide its players with a mobile app?
Absolutely! The casino operator makes sure that every player can play the casino games with a high level of comfort. Therefore, you can either download a mobile app from Apple Store or Play Market or play the casino games instantly from your mobile browser.
What are the limits in terms of deposits and withdrawals at the Casumo casino?
The Casumo casino offers pleasant conditions for making deposits and withdrawals. The minimum sum for charging your casino account is 10 dollars, and the minimum amount of money you can withdraw is equal to 20 dollars. But, if you want to apply for the Welcome package, it is necessary to top up your casino balance for 20 dollars.
How can I create my casino account at Casumo?
If you need to create a new account at the Casumo casino, you need to click on the Sign-Up button first. Then, a special window appears with the instructions that you need to follow. The process of creating a new casino profile is a piece of cake and takes a few minutes of your time. During this procedure, you will need to provide personal information about yourself, like your postal address, phone number, e-mail, password, etc.