- Large gaming collection from Microgaming
- Loyalty program and VIP club
- Unique annual promotional events
- Lack of providers
- Lack of communication support channels
The online operator has been pleasing gambling enthusiasts since 2004. It aims to deliver a quality gaming experience through an extensive games’ selection, decent customer support and generous promotional offers. If you would like to know whether these statements are true or not, our Platinum Play Casino review will surely come in handy for you.
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Considering such a precious name, it is not surprising that this gambling establishment’s interface looks quite luxurious. Opening the home page, you will see a sophisticated, minimalistic layout with an impressive static image. The online casino informs the players about the welcome bonus and all its conditions right away.
The platform’s interface successfully combines gray and red. The main navigation bar is designed in a minimalistic style and is located in the layout’s upper right corner. You can change the language version of the site, open the login page, go to the support section or visit the main menu using it.
Scrolling down the screen below the imaginary fold line, you will discover game categories, progressive jackpot information and the most relevant facts about the casino itself. The site’s footer covers quick links to all significant sections, including Promotion terms, Payout Percentages, Deposit Options and many more.
The gambling resource does not overload guests with irrelevant information and allows them to learn the site as efficiently as possible. That said, bear in mind that you will see a much more detailed interface by creating an account. Although it will differ from the original layout, a minimalist, clean design will remain a priority.
Games and Software Providers
Fans of the legendary Microgaming studio will surely enjoy the online operator’s gaming collection. Productive cooperation with this developer allowed the resource to create a library for more than 400 titles. However, it does not cover Duck Dynasty slot machines, even though this game has had pretty good feedback in the Canadian gambling community.
Nevertheless, you will get some vivid impressions playing new fascinating projects like:
- Egyptian Tombs;
- Odin's Riches (exclusive game content);
- Silver Seas;
- Joyful Joker Megaways;
- Anna Van Helsing Monster Huntress;
- Atlantis Rising;
- Poseidon Ancient Fortunes Megaways.
Platinum Play Casino divides all games into several sections that simplify the search. You can easily choose table games, tournament or jackpot projects and slots. Besides that, the online casino cooperates with Evolution Gaming, so you can also find free live tables from this well-known studio. And if these categories are not enough for you, type the name of the game in the search bar.
The online operator wants players to diversify their gameplay and experiment. With that in mind, the casino allows them to play any title in a free demo mode. The game library contains many themes, including candy one. But since the establishment does not cooperate with the IGT studio, you will not get a chance to test your skills in the Candy Bars slot, which has been entertaining Canadian players since 2013.
Bonuses, Promotions and Platinum Play Casino Bonus Codes
Once you create a new gaming profile, the casino will offer you to claim some initial deposit bonuses. All of your first three replenishments (with a C$10 minimum limit) will get a 100% cash boost. You can generate up to C$400 in bonus funds depositing for the first time. The second and third top-ups will give you up to C$200 of extra money. The withdrawal of this bonus money will become possible once you multiply it by 70.
This bonus promotion does not rely on Platinum Play Casino bonus codes. Agreeing to accept the welcome bonus and completing its wagering requirements, you will gain access to the bonus wheel. If you turned down the welcome awards, wait for a week, and the online operator will activate your wheel as well. This mini-game allows you to win free spins, loyalty points and bonus money every 4 hours.
This Platinum Play Casino bonus program is similar to those you may have seen on other gambling platforms. Your gameplay will accumulate reward points, and you will swap them for bonus currency. The pleasant surprise is that you will not start from scratch. Instead, you will get 2,500 prize points once you deposit for the first time.
Regular gambling tournaments are also a great way to entertain players, and the online operator is aware of this. Opening the corresponding tab in the category panel, you can track current, planned and completed tournaments. The casino describes each event in a convenient section. You can see basic information about the main awards, prize pool and tournament duration on the left and the leaderboard along with a separate tab containing all the rules on the right.
As for no deposit bonuses, the gambling establishment does not engage players in this way. Also, keep in mind that the online operator has not been running its Facebook fan page for a long time. Thus, you better visit the site’s Promotion section and learn all the news about bonuses there.
The platform is one of the first-class online casinos in terms of banking. You can transfer money to your gaming account through many convenient services:
- Visa / Mastercard;
- Instant Payments;
- Electronic Check by Instadebit;
The online operator accepts deposits from $5. And once you generate at least $50, you can withdraw this money. The pending phase will take you up to 24 hours. After that, the casino support team will review your transaction in terms of the need for verification documents. And the money transfer requires 3-7 working days for bank accounts or 24-48 hours for e-wallets.
Customer Service and Fairness
Customer service assists gamblers relying on live chat and a FAQ section. Click the Support button on the main navigation bar, and you will see all assistance options available. Keep in mind that the FAQ section contains quite a few answers to common questions. Thus, you will need to communicate with customer service representatives via live chat quite rarely. One of the drawbacks is the fact that the casino does not specify working hours for the support team.
The MGA license guarantees you safe and fair gameplay. In addition, eCOGRA tested the casino’s gaming content and made sure that it gives players an adequate chance to win.
Platinum Play Casino Review – Real Gamblers’ Feedback
If you want to know more about any gambling resource, you should ask real players about it. Their main complaints relate to the unreasonably lengthy withdrawal process and the sluggish support team. Also, some players claimed that their loyalty program statuses were reset for an unknown reason. From a positive perspective, gamblers admired the large gaming collection and entertaining tournaments.
The online operator claims that the entire game catalogue supports most iOS and Android devices. You will need to sign in and fill in your member’s login data through your mobile browser to access all the site’s functions. In other words, you can use any banking options, participate in promotions and enjoy the gameplay through your smartphone or tablet.
Platinum Play Casino turned out to be a pretty high-quality gambling platform. By 2021, this online operator has been in the industry for over 15 years and can provide players with a varied Microgaming playing experience. At the same time, the lack of software providers may upset some players. Moreover, as the real gamblers’ reviews show, the casino practices slow withdrawals pretty often.
Frequently asked questions
What is the minimum deposit amount?
You can top up your balance with at least $5
What is the minimum withdrawal sum?
The minimum limit for these transactions is $50
Does the online casino support instant deposits?
Yes, you can top up your balance instantly through most payment services.
How can I send verification documents to the casino?
You can do it via email [email protected].